Direct experience with the donation, E-commerce, Mobile Commerce & Job websites.

Prepare strategy and execution plan for digital media & earned media within budget & drive ROI.

Act as SPOC person for all Digital function throughout the organization.

Strategic Planning for content distribution for the purpose of online gain.

Strong decision making and negotiation skills to start new partnerships with external vendors.

Creating, developing, enhancing & building online engagement strategies through Social Media, Mobile App, Websites, Forum/Blog, VAS, email marketing etc.

CRM Management handling millions of database of rural (currently) wherein past I have managed donor, customer, subscriber databases.

Hands on experience to create & build BRAND from scratch through effective planning of Digital communication. Worked as a product manager for the development of a mobile app from scratch to half a million downloads.

Experience in handling advertising agencies and Vendor Management for different purposes i.e. Ad Networks, Technology vendors, VAS service providers, Payment gateways etc.

Handling team for digital activities as well as for telemarketing, which includes Designer, Developer, SEO, SMO, SEM, Content writer (Freelancer, Blogger) and telemarketing.

Manage daily operations work which includes website management, content updates, EDM activities, creative development, team management, and external communication as and when required.

Do Intensive Analysis, social listening, digital reach mapping and implement corrective measures. Submitting digital performance reports on a monthly basis with Management.

Motivate the team to achieve goals, Stay up-to-date with digital technology developments, and Monitor competition & do needful to stand out.

Started rural promotion activity for corporate through SMS, OBD, MMS as a revenue-generating activity.

Manage ORM (Online Reputation), Review & rating with the focus to build a positive image of the organization.

Proficient in running fundraising campaigns on the crowdfunding platform, Online Giving Platform (OGP) and related tools.​